MagicalSign Support | 技术支持

Contact 联系我们

Response window: within 2–3 business days. 正常在 2–3 个工作日内回复。

Can’t sign in? Make sure your network is stable and you’re using the latest version. If the issue persists, email us with your device model and iOS version.
无法登录？请先更新到最新版本并确认网络正常。如仍失败，请邮件告知设备型号与 iOS 版本。
Audio/video not playing? Check the device mute switch and volume. Restart the app.
没有声音或视频？检查设备静音开关和音量，重启应用。
Data & privacy: See our Privacy Policy.
数据与隐私：请查看隐私政策。
Feedback & content issues (e.g., gestures/lessons): Email us with screenshots or screen recordings.
内容纠错/建议：请附截图或录屏发邮件给我们。

MagicalSign is an educational app that helps families and kids learn sign language (ASL) through friendly characters and interactive lessons.

MagicalSign 是一款面向家庭与儿童的手语（ASL）学习应用，通过亲切的角色与互动课程进行学习。